Our spa advisors are prepared to answer any questions that you may have about your skin and Kerstin Florian products. Unsure which products are right for your skin? Or how to use a particular product? What is the latest in ingredient technology? Our advisors are trained professionals. We welcome you to e-mail us your information and questions and we will respond to you within one business day or click on Frequently Asked Questions for answers to the most commonly asked inquiries. Please be sure to provide us with as much information on your skin type as you can, age group, ethnicity, concerns and lifestyle to allow us the opportunity to provide you with as detailed information as possible.